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Payment Accepted

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Contact our customer service team for assistance.

Call or Send text via WhatsApp via the contact number:

Customer Service operating hours :
Monday – Friday: 09:00 to 18:00 (GMT+7)
Excluding Public Holidays

We accept payment via:

– Virtual Account (BCA, BNI, BRI, PERMATA, MANDIRI). Note: Kindly make payment within the next 24 hours to confirm your purchase.

– QRIS (Gopay). Note: Kindly make payment within the next 15 minutes to confirm your purchase.

We accept Indonesia Rupiah currency (IDR) only.

You will be charged in Indonesia Rupiah currency for all orders within Indonesia Online store.

JOIMABEAUTY.COM does not store any customer’s credit/debit card information. When you pay by credit/debit card, all credit/debit card information is directly transacted in a secure fashion to CyberSource or PayPal, our payment gateway providers.

Please try again and make sure you’re including the correct information for login details, card number, expiry date, etc.

If the problem persists, contact your issuing bank or try an alternative mode of payment.

For further assistance, please contact us at Customer_care@joimabeauty.com or on live chat.

Your issuing bank may impose small administrative charges for overseas usage. For further clarification, please contact your financial institution.

Payments made using a debit card will result in two records: authorisation and settlement. You will see both records reflected on your online bank statement. Authorisation refers to funds held by the bank while the payment is in the process of being approved or declined. Settlement refers to the actual payment (i.e the merchant has captured the fund that was on hold previously). Please note that although there are two records, there is only one single charge. For further clarification, please speak to your bank.

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